Frequently asked questions
Straight answers
Pricing, timelines, ownership and how we work — no jargon, no surprises. If your question isn't here, just ask.
Pricing & the Small Business Plan
The Small Business Plan is $950 to set up, then $95 a month with no lock-in. Prefer to pay annually? It's $1,045 a year — twelve months for the price of eleven. Larger custom projects — online stores, booking systems, platforms — are quoted individually, always upfront before any work starts.
Hosting, security, backups and uptime monitoring, small content updates each month (about an hour's worth — plenty for new photos, menus or trading hours), ongoing local SEO and Google Business Profile maintenance, and a short plain-English monthly report covering visits, enquiries and what we did.
The $950 build covers a website of up to five pages. Online stores, booking systems and extra pages are quoted separately — and we'll always tell you the cost before we start, so there are no surprises.
Yes, anytime. There's no lock-in — if it's not working for you, just let us know and we'll help you take your site with you.
Process & timeline
Most Small Business Plan sites are live within two weeks of the first chat. Custom projects run longer depending on scope — we'll give you a clear timeline before we start.
Senior UX designers and developers — the same people behind our custom platforms. No templates, no juniors, nothing outsourced.
No. Your site is written together with you — you tell us about your business, and we do the heavy lifting on structure, wording and design.
We're based in the Macedon Ranges, Victoria, and we work with businesses all across Australia. Everything can be handled over the phone and email.
Ownership & flexibility
Your domain is registered in your name — it's yours. And there's no lock-in on the plan: if you ever leave, we'll help you take your site with you.
Send them through — small updates like new photos, menus or trading hours are included every month. Bigger changes are quoted before we start.
Yes. We typically rebuild as a fast custom site on the plan, bring your content and domain across, and handle the switch so there's no disruption. See our honest comparisons below for how the options stack up.
Weighing up your options?
Honest comparisons between PixelApps and the do-it-yourself routes — including where the DIY options genuinely win.
Still have a question?
Fifteen minutes on the phone is usually enough to know if we're the right fit. No pressure, no jargon.